Last Updated: February 26, 2026

1. Introduction

This Privacy Policy describes how ARM Travel, a DBA of BWJ Travel, LLC ("ARM Travel," "we," "us," or "our") collects, uses, stores, and shares information when you use our Platform, including our website and related services. By using the Platform or subscribing to our membership, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register, subscribe, or use the Platform, we may collect the following personal information:
- Full name
- Email address
- Billing address
- Payment information (processed securely through third-party payment processors)
- Phone number (if provided)
- Travel preferences and search history within the Platform
- Account login credentials

2.2 Non-Personal Information

We may also automatically collect non-personal information, including:
- Device type, model, and operating system
- Browser type and version
- IP address and approximate geographic location
- Platform usage data, session duration, and click patterns
- Referring URLs and exit pages
- Crash reports and performance diagnostics

3. Use of Information

ARM Travel uses the information we collect for the following purposes:
- Creating and managing your membership account
- Processing payments and managing subscription billing
- Providing access to wholesale travel rates and the Platform
- Communicating with you about your account, deals, and services
- Personalizing your experience based on travel preferences
- Providing customer support and responding to inquiries
- Improving the Platform through analytics and usage data
- Detecting, preventing, and addressing fraud, security, or technical issues
- Complying with legal obligations

4. Data Sharing

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Platform, including payment processors, analytics providers, customer support tools, and hosting infrastructure providers. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

4.2 Third-Party Travel Providers

When you click through to book a travel product via the Platform, certain information (such as search parameters or travel preferences) may be shared with the relevant Third-Party Provider to facilitate your inquiry or booking. Once you are redirected to a Third-Party Provider's platform, that provider's own privacy policy governs any information you submit to them.

4.3 No Sale of Personal Data

ARM Travel does not sell your personal information to third parties.

4.4 Legal Disclosure

We may disclose your information if required to do so by law or in response to valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of ARM Travel, our members, or the public.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Cookies & Tracking Technologies

The Platform may use cookies, pixel tags, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and serve relevant content. You may control cookie settings through your browser preferences; however, disabling cookies may affect certain Platform features. By using the Platform, you consent to our use of cookies in accordance with this Privacy Policy.

6. Data Security

ARM Travel implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment information is encrypted and processed through secure, PCI-compliant payment processors. While we take reasonable steps to safeguard your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with the Platform's services. We also retain data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

8. Children's Privacy

The ARM Travel Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will promptly delete such information from our records. If you believe a minor has submitted information through our Platform, please contact us at support@armtravel.co.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Portability: Request that your data be transferred to another service provider where technically feasible
- Opt-Out: Opt out of certain data collection practices, such as marketing communications
- Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@armtravel.co.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information (note: ARM Travel does not sell personal information), and the right to non-discrimination for exercising your privacy rights. To submit a CCPA request, contact us at support@armtravel.co.

11. Updates to This Privacy Policy

ARM Travel may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Platform functionality. We will notify users of material changes by posting the updated Privacy Policy on the Platform and updating the "Last Updated" date. Continued use of the Platform after the effective date of any modification constitutes acceptance of the updated Privacy Policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: ARM Travel — A DBA of BWJ Travel, LLC
Email: support@armtravel.co
Website: www.armtravel.com